Tchefuncte Health and Wellness / Pinion Medical LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our online services.
1. Information We Collect
Our website is primarily informational. We do not directly collect or store personal or medical information through the website. However, limited information may be collected in the following cases:
- Patient Portal Access: If you choose to log in through our Tebra patient portal, you will be redirected to a secure, HIPAA-compliant system managed by Tebra. Information entered into the portal is subject to Tebra’s own privacy and security policies.
- Payments: If you make payments online through Stripe, your payment information is processed securely by Stripe and is subject to Stripe’s privacy policy. We do not store or have access to your full payment information.
- Website Analytics: We may use standard website analytics tools to monitor traffic and improve website performance. These tools collect non-identifiable information such as IP address, browser type, and device information.
2. Protected Health Information (PHI)
We comply with all applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) we receive or maintain in connection with healthcare services is safeguarded in accordance with HIPAA Privacy and Security Rules.
- No PHI is collected directly through this website.
- Any PHI shared through our Tebra patient portal, by phone, or in person is protected by our internal HIPAA policies and procedures.
3. How We Use Information
Any limited information collected (e.g., technical or non-identifiable data) may be used to:
- Improve website performance and user experience,
- Monitor website security,
- Ensure proper functionality of online tools and links.
We do not sell, rent, or trade user information.
4. Data Security
We use administrative, technical, and physical safeguards to protect your information. All online services that involve PHI or payments (such as Tebra or Stripe) are provided through secure, encrypted connections and comply with applicable data protection standards.
5. Third-Party Services
We may link to or integrate with third-party services, including:
- Tebra (Patient Portal): HIPAA-compliant system for patient access to records, messaging, and scheduling.
- Stripe (Payments): PCI-compliant payment processor used for secure transactions. Each third-party service maintains its own privacy and security practices. We encourage you to review their privacy policies:
- Tebra Privacy Policy
- Stripe Privacy Policy
6. Your Rights
If you are a patient, you have rights under HIPAA regarding your medical information, including the right to access, amend, and obtain a record of disclosures. To exercise your privacy rights related to your healthcare information, please contact our office directly:
Tchefuncte Health and Wellness / Pinion Medical LLC
56 Starbrush Circle
Covington, LA 70433
Phone: (985) 246-5670
Fax: (985) 246-5667
7. Cookies and Tracking
Our website may use basic cookies to improve performance. These cookies do not store personal or medical information and can be disabled through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date. Continued use of the website after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:
Privacy Officer
Tchefuncte Health and Wellness / Pinion Medical LLC
56 Starbrush Circle
Covington, LA 70433
Phone: (985) 246-5670